Customer feedback lifts our roofing and siding company to new heights.
Beyond the ladders, chalk lines and high-quality exterior home improvement products we work with everyday, VanWeelden Co. carries a digital tool box, including the use of online reviews and social media to enlighten readers and provide a forum for your feedback.
One of these tools is GuildQuality, the No. 1 provider of customer surveys for the construction and real estate industry in North America.
Each year, the customer-satisfaction surveying company recognizes exemplary service among developers, homebuilders, remodelers and home services contractors, giving special recognition to those that consistently demonstrate an ability to deliver superior customer service. Real-time customer feedback, web-based performance reporting and peer benchmarking each play a role in how GuildQuality determines its rankings.
VanWeelden Co. is pleased to announce that in 2013, we’re listed among an elite group of roofing contractors to be named a Guildmaster with Distinction, with 100 percent of our customers on GuildQuality prepared to recommend us to another.
GuildQuality accepted more than 300 applications for its 2013 Guildmaster Awards, and only about 32 percent of this year’s award recipients were honored with Guildmaster with Distinction status.
There is more riding on hiring a professional home-improvement contractor than the know-how displayed on a roof or jobsite. Delivering a quality product can also depend on a contractor’s ability to establish and maintain relationships that lead to a higher level of understanding and put customers’ minds at ease.
Quality craftsmanship and top-tier customer service – combined with the utmost ingenuity and integrity – is at the heart and soul of the VanWeelden Co. organization. And your comments and feedback are integral to helping us follow through on our commitment, a commitment to taking a proactive approach when demonstrating these characteristics on each and every job.
What’s our angle? It’s all about developing long-lasting relationships with our vendors, our employees and our customers. We are all about cultivating a trusted relationship with you.
Thanks for the timely responses and kind recommendations. It’s our honor to serve as your local roofing and siding experts, and to display the Guildmaster with Distinction designation that stands behind our name.