Over 50% of Buyers Consider Online Reviews Before Hiring
Turning to online reviews first this spring could help avoid retaining a roofing or siding contractor of ill repute.
Customer feedback tools such as GuildQuality and Angie’s List allow users to rate their experience with a contractor or remodeler, placing the satisfaction level of those customers squarely in the public eye.
For contractors, signing up for one of these third-party sites allows consumers to express honest and objective praise or criticism, and gives fellow homeowners a heads up on the quality of service and craftsmanship they can expect to receive.
Positive reviews are the lifeblood of home-improvement professionals working to earn the business and respect of customers in a digital age. In fact, GuildQuality, a customer satisfaction surveying company, noted recently on its blog that more than half of buyers consider reviews on the Web before a purchasing decision is made.
At VanWeelden Co., we are more than happy to disclose our customer satisfaction ratings on our GuildQuality page, and provide a complete list of regularly updated references on our own website in both electronic and printable forms.
Given the number “professional” tradesmen of ill repute that tend to come out of the woodwork this time of year, we understand that these websites can be an invaluable resource for homeowners looking to choose a reliable contractor who can get the job done right.
If happen to be a prospective customer, we invite you to peruse our qualifications and learn more about the same high level of quality roofing and siding craftsmanship we’ve delivered to homeowners in Iowa for more than 16 years.